Privacy Policy
Last Modified: June 1, 2025
This privacy policy ("Privacy Policy") describes how Cerve Global Ltd. ("Cerve", "we", "us", or "our") collect, use and disclose certain information, including your personal information and the choices you can make about that information.
Cerve is the developer and owner of an API and cloud-based SaaS platform that enables customers to build innovative and custom applications for the food industry ("Platform" and "Services"). This Privacy Policy explains and disclosures the use, processing and sharing of Personal Data collected directly or indirectly when using the Services (as a "Customer") or merely when interacting with our website available at: https://www.cerve.com/ blog and other similar forums as available through the website or additional landing pages (as a "Prospect").
Customers and Prospects shall be, collectively and separately, referred to as "you" or "your".
Important Legal Notice
This Privacy Policy is hereby incorporated into our General Terms ("Terms"). Hence, any capitalized terms used herein but not defined herein, shall have the meaning ascribed to it under the Terms of Service.
UNDER APPLICABLE DATA PROTECTION LEGISLATION), AND YOU ACKNOWLEDGE THAT YOU ARE NOT UNDER ANY STATUTORY OBLIGATION TO PROVIDE PERSONAL DATA TO CERVE. HOWEVER, IF YOU WILL NOT PROVIDE US WITH CERTAIN PERSONAL DATA, WE WILL NOT BE ABLE TO FULFILL CERTAIN PURPOSES, FOR EXAMPLE, PROVIDE CERTAIN SERVICES OR ENABLE CERTAIN USE OF OUR PLATFORM AND WEBSITE- ALL AS DESCRIBED UNDER SECTION 3 "DATA SETS WE COLLECT AND FOR WHAT PURPOSE" OF THIS PRIVACY POLICY.
This Privacy Policy governs the use, processing and sharing of Personal Data that applies to all individuals world-wide. It further includes disclosure specification required under certain data protection laws (for example our lawful basis for processing Personal Data as required under the EU and UK General Data Protection Regulations ("GDPR") and other disclosures required under the Israeli Privacy Protection Law).
Certain jurisdictions require that applicable disclosures will be provided in a certain way and format, and therefore if you are a US resident refer to Section 12. Additional Notice for US Residents, which includes additional information about privacy rights for U.S. residents.
Policy Amendments
We reserve the right to amend this Privacy Policy from time to time, at our sole discretion. The most recent version of the Privacy Policy will always be posted on the website and be reflected in the "Last Modified" heading.
We will provide notice to you if these changes are material, and, where required by applicable law, we will obtain your consent. Otherwise, any amendments to the Privacy Policy will become effective immediately upon the display of the modified Privacy Policy.
We recommend you review this Privacy Policy periodically to ensure that you understand our most updated privacy practices.
Contact Information and Data Controller Information
Cerve Global Ltd., incorporated under the laws of England, located at 6th Floor One London Wall, London, United Kingdom, EC2Y 5EB, is the controller entity of the data detailed hereunder (as such term is defined under applicable data protection laws).
You may contact us and our privacy team at: privacy@cerve.com
Data Sets We Collect and for What Purpose
We may collect two types of information from you, depending on your interaction with us.
The first type of information is non-identifiable and anonymous information ("Non-Personal Data"). We are not aware of the identity of the individual from who we have collected the Non-Personal Data. Non-Personal Data which is being gathered consists of technical information, and may contain, among other things, the type of operating system and type of browser, type of device, your action in the website or Services (such as session duration).
The second type of information is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual ("Personal Data").
For the avoidance of doubt, any Non-Personal Data connected or linked to Personal Data shall be deemed as Personal Data as long as such connection or linkage exists.
Data Processing Table
The table below details the types of Personal Data we process, the purpose, lawful basis, and our processing operations:
DATA SET | PURPOSE AND OPERATION | LAWFUL BASIS FOR EEA AND UK RESIDENTS |
|---|---|---|
Contact Information & Communications Data | ||
We process your contact information, such as, as applicable to the communication, your name, email address, phone number, position, organization you work with and country ("Contact Information"), in the following events: | If you contact us, we process Contact Information solely for the purpose of responding to your inquiries or request. | In the event you contact us, we process Contact Information in order to reponed to your inquiry or request, based on your consent. |
• If you contact us with any inquiries or request to connect, be provided with information regarding our Services, etc., either through an online form available on the website, or by sending us an email or by any other means | Contact Information related to Prospects is processed to provide needed information, set up meeting, provide with demo and to send you marketing material related to our Services in which you have shown your interest, including promotions, such as new features, additional offerings, special opportunities etc. ("Direct Marketing"). | In other cases, including for Direct Marketing, Contact Information is processed and stored subject to our legitimate interests. You can opt-out at any time using the "unsubscribe" or other option we provide within the body of the message. |
• Regarding Prospects, if you sign up to receive marketing communications, join a demo, join a webinar or an event, etc. or through third party providers, that provides contact and business information for marketing and sales promotions and similar sources | We further process Prospects' Contact Information gathered through third party sources to contact you and offer you information regarding our Services that we think will be of interest to you based on your organization position, etc. and to further promote and enhance our sales and marketing efforts. | Communications Data is processed subject to our legitimate interest, provided that any recording of calls or meetings shall be made subject to obtaining your consent where required under applicable laws. |
We will further process and store the contacts of communications with you, including email correspondence and, where applicable call and meeting recording and may also process data related to such communication such as, interactions with email communications (access time and date), etc. ("Communications Data"). | The Communications Data may be processed and stored by us in order to have records of our communications, to improve our customer services and marketing efforts, and in the event we believe it is required to continue to store it, for example, in the event of any claims or in order to provide you with any further assistance (if applicable). |
| Online Identifiers and Telemetry Data | | | | When you are a visitor interacts with our website, or a customer using our Services and Platform we may collect your online identifiers, such as Internet Protocol (IP) address and Cookie ID, unique identifiers which allow us to identify you and are assigned to your device ("Online Identifiers"). | We use this information to provide functionality; to recognize you across different Services and devices; operate, maintain, and improve the Services. | Online Identifiers and certain Telemetry Data which are collected for the basic operation of the Services, through first party cookies, will be processed in our legitimate interest. | | Further, we will automatically collect certain information associated with your online behavior. Such information is collected indirectly by our external marketing tools, or analytic tools. This information includes the referring URL (that is, the webpage directing you to our website, and other websites you visited in the session), click stream, your interests in our competitors, the web page you visited when you tapped/clicked on our ad, how you interact with our webpages, time, duration of use, pages you have viewed on our website ("Telemetry Data"). | We also use this information to troubleshoot, identify trends, usage, activity patterns, and areas for integration and to improve our Services and to develop new products, features and technologies. Certain Online Identifiers and Telemetry Data are indirectly processed by third-parties marketing and analytic tools, for analytic and marketing purposes. We process this data to understand how users use our website and to measure effectiveness of some ads we use for user acquisition, in order to track conversions, build targeted audience, and market our Services to people who have taken some action on the website. | Where the data is collected and processed for marketing purposes, we will process your data based on your consent which we will obtain through our cookie notice and consent management. |
| Account Details | | | | When creating an account to use the Services or any other evaluation or free trial services, you will provide us with certain information such as full name, company name, email address, etc., and designate, or otherwise be provided with, credentials to access your account ("Account Details"). | We use your Account Data to create your account, authentication, provide account management (including billing and invoices), support and to provide the Services pursuant with the service agreement with you and to grant you the license to use the Services. | We process your Account Data as part of performance of our contract with you. In addition, we will further maintain a suppression file -- meaning lists of applicable email addresses that have requested to opt-out, under our legitimate interest and to ensure we comply with such preference and choice. |
| Customer Support & Success Communications | | | | When we communicate with you for customer support or customer success, we process your contact information, as well as the content of our communications. | We use this information to provide you with the requested support or other information and to ensure ongoing assistance and satisfaction with our Services. We will process and retain our contact communications to have records of our business engagement and support provided, as well as to provide ongoing assistance and support and to further improve our Services and business operation, including sales and customer success efforts. We may use third party tools to process such data and gain insights and analytics for such internal purposes including AI tools. | We process such information to provide the support services as necessary for the performance of the contract with Customers. We will process and retain our contact communications based on our legitimate interests. |
Please note that the actual processing operation per each purpose of use and lawful basis detailed in the table above may differ. Such processing operation usually includes a set of operations made by automated means, such as collection, storage, use, disclosure by transmission, erasure, or destruction. The transfer of Personal Data to third-party countries, as further detailed in the "INTERNATIONAL DATA TRANSFER" Section 10 below, is based on the same lawful basis as stipulated in the table above.
In addition, we may use certain Personal Data to prevent potentially prohibited or illegal activities, fraud, misappropriation, infringements, identity thefts, and any other misuse of the Services and to enforce the Terms, as well as to protect the security or integrity of our databases and the Services, and to take precautions against legal liability. Such processing is based on our legitimate interests.
How We Collect Your Information
Depending on the nature of your interaction with us, we may collect the above detailed information from you, as follows:
Information you provide us directly
For example, when you register and create an account or correspond with us.
Information we receive from third parties
For example, through data enrichment partners or if you access the Services through a third-party connection or log-in, such third party may pass certain information about your use of their service to us. This information could include, but is not limited to, the user ID associated with your account, an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service.
You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Services.
Information we receive automatically
We will collect your Online Identifiers and Telemetry Data automatically through first or third party tracking tools we use. For more information on the cookies we use and how to opt out of third-party collection of this information, please see our Section 5 below "Cookies & Similar Tracking Technologies".
Cookies and Similar Tracking Technologies
We use "cookies" (or similar tracking technologies) when you access our website. The use of cookies is a standard industry-wide practice. A "cookie" is a small piece of information that a website assigns and stores on your computer while you are viewing a website.
Cookie Purposes
Cookies may be used for different purposes such as:
(i) allowing you to navigate between pages efficiently
(ii) enabling automatic activation of certain features
(iii) remembering your preferences; and
(iv) making the interaction between you and our Services quicker and easier
Cookies are also used to help customize your experience and for advertising purposes (including personalized advertising).
Cookie Categories
Note that, some cookies or tracking technologies are classified as "strictly necessary" -- meaning, necessary for our Services to function and cannot be switched off. Where we use third-party advertising cookies, such third-party may independently collect, through the use of such tracking technologies, Personal Data and may combine such information with other information they have independently collected relating to your online activities across their network of websites, for the purpose of enhanced targeting functionality and delivering personalized ads, as well as providing aggregated analytics related to the performance of our advertising campaign you interacted with. These third parties collect and use this information under their own privacy policies.
Managing Cookies
Most browsers will allow you to erase cookies from your computer's hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. You may set your browser to block all cookies, including cookies associated with our website, or to indicate when a cookie is being used by us, by adjusting the privacy and security settings of your web browser. Please refer to the support page of your browser or device to learn more about how you can adjust your privacy and security settings.
Please note that once you choose to opt out or disable cookies, some features of the Services or the website may not operate properly, and your online experience may be limited.
Cookie and Tracking Technologies Table
Cookie & SDK | Purpose | Privacy Policy |
|---|---|---|
Google Analytics | Analytical & Measurement | • www.google.com/policies/privacy/partners<br>• https://policies.google.com/technologies/managing?hl=en<br>• https://tools.google.com/dlpage/gaoptout<br><br>For additional information regarding our use of Google products, click HERE. |
Operational & Functional | https://www.facebook.com/privacy/policy/ | |
Hubspot | Analytical & Measurement | |
Hotjar | Analytical & Measurement | https://www.hotjar.com/legal/policies/privacy/ |
Mixpanel | Analytical & Measurement | https://mixpanel.com/legal/privacy-policy/ |
Data Sharing - Categories of Recipients We Share Personal Data With
We may disclose your information to the following parties for the following purposes:
CATEGORY OF RECIPIENT | DATA THAT WILL BE SHARED | PURPOSE OF SHARING |
|---|---|---|
Service Providers | All data | We employ other companies and individuals to perform functions on our behalf, such as sending communications, processing payments, analyzing data, providing marketing and sales assistance (including advertising and event management), identifying errors and crashes, conducting customer relationship management, and providing training. These third-party service providers have access to Personal Data needed to perform their functions, but they are prohibited from using your Personal Data for any purposes other than providing us with requested services. |
Marketing partners | Online Identifiers, Telemetry Data | We engage with marketing partners and share Personal Data to market and promote our services, including for targeted ads. These may include social media partners or other marketing services operators, including by way of placing their cookies or other tracking technologies on our website. These marketing partners may combine your Personal Data with other data they collect independently from you through other websites you visit online. |
Additional recipients such as law enforcements, government entities, regulators, etc. | As required under the applicable request | We may share certain data with third parties if and to the extent permitted or required by applicable laws. We may disclose your information when we believe it is appropriate to do so to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our agreement with you or this Privacy Policy, or as evidence in litigation in which we are involved. |
Data Retention
In general, we retain the Personal Data we collect for as long as it remains necessary for the purposes set forth above, all under the applicable regulation, or until you express your preference to optout, where applicable.
Other circumstances in which we will retain your Personal Data for longer periods of time include:
(i) where we are required to do so in accordance with legal, regulatory, tax, or accounting requirements, or
(ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or
(iii) if we reasonably believe there is a prospect of litigation relating to your Personal Data
Please note that except as required by applicable law, we will not be obligated to retain your data for any particular period, and we may delete it for any reason and at any time, without providing you with prior notice if our intention to do so.
Security Measures
We work hard to protect the Personal Data we process from unauthorized access, alteration, disclosure, or destruction. We have implemented physical, technical, and administrative security measures for the Services that comply with applicable laws and industry, such as:
Encryption using SSL
We minimize the amount of data that we store on our servers
Restricting access to Personal Data to Cerve employees, contractors, and agents, etc.
Note that we cannot be held responsible for unauthorized or unintended access beyond our control, and we make no warranty, express, implied, or otherwise, that we will always be able to prevent such access.
Please contact us at: privacy@cerve.com if you feel that your privacy was not dealt with properly, in a way that was in breach of our Privacy Policy, or if you become aware of a third party's attempt to gain unauthorized access to any of your Personal Data. We will make a reasonable effort to notify you and the appropriate authorities (if required by applicable law) in the event that we discover a security incident related to your Personal Data.
International Data Transfer
Our data servers in which we host and store the information are located in the US, UK and EU. The Company's HQ are based in Sweden in which we may access the information stored on such servers or other systems such as the Company's ERP, CRM and other systems.
In the event that we need to transfer your Personal Data out of your jurisdiction, we will take appropriate measures to ensure that your Personal Data receives an adequate level of protection as required under applicable law. Furthermore, when Personal Data that is collected within the European Economic Area ("EEA") is transferred outside of the EEA to a country that has not received an adequacy decision from the European Commission, we will take necessary steps in order to ensure that sufficient safeguards are provided during the transferring of such Personal Data, in accordance with the provision of the standard contractual clauses approved by the European Union.
Thus, we will obtain contractual commitments or assurances from the data importer to protect your Personal Information, using contractual protections that EEA and UK regulators have pre-approved to ensure your data is protected (known as standard contract clauses), or rely on adequacy decisions issued by the European Commission. Some of these assurances are well-recognized certification schemes.
Your Privacy Choices
We acknowledge that different people have different privacy concerns and preferences. Our goal is to be clear about what information we collect so that you can make meaningful choices about how it is used. We allow you to exercise certain choices, rights, and controls in connection with your information. Depending on your relationship with us, your jurisdiction and the applicable data protection laws that apply to you, you have the right to control and request certain limitations or rights to be executed.
In the table below you can review your rights depending on your interaction with us, how you can exercise them, and appeal a decision we take in this regard, any specification per geo-location or territory are available below the table:
Privacy Rights Table
RIGHT | DESCRIPTION |
|---|---|
RIGHT TO BE INFORMED, RIGHT TO KNOW | You have the right to confirm whether we collect Personal Data about you, if you wish to know if we collect Personal Data about you, please review this Privacy Policy. |
RIGHT TO ACCESS | You further have the right to know which Personal Data we specifically hold about you, and receive a copy of such or access it. If you wish to receive a copy of the Personal Data or Personal Information, please contact us at: privacy@cerve.com |
RIGHT TO CORRECTION | You have the right to correct inaccuracies in your Personal Data, taking into account the nature and purposes of each processing activity. Please contact us at: privacy@cerve.com |
RIGHT TO BE FORGOTTEN, RIGHT TO DELETION | You have the right to request the erasure of certain Personal Data if specific conditions are satisfied. This right is not absolute. We may reject your request under certain circumstances, including where we must retain the data in order to comply with legal obligations or defend against legal claims, other legitimate interests such as record keeping with regards to our engagements, completing transactions, providing a service that you requested, taking actions reasonably anticipated within the context of our ongoing business relationship with you, fulfilling the terms of a written warranty, detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, or prosecuting those responsible for such activities; debugging products to identify and repair errors that impair existing intended functionality; exercising free speech, ensuring the right of another consumer to exercise their free speech rights, or exercising another right provided for by law; engaging in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.<br><br>In order to exercise your right to deletion please contact us at: privacy@cerve.com |
RIGHT TO RESTRICTION OF PROCESSING | You may be entitled to limit the purposes for which we process your Personal Data if one of the following conditions are satisfied: where the accuracy of the Personal Data is contested by you, for a period enabling us to verify the accuracy of the Personal Data; where the processing is unlawful and you oppose the erasure of the Personal Data and request the restriction of its use instead; where we no longer need the Personal Data for the purposes of the processing, but we are required by you to retain it for the establishment, exercise or defense of legal claims; where you objected to processing (as detailed below) pending the verification whether our legitimate grounds override your request.<br><br>Please contact us at: privacy@cerve.com |
RIGHT TO PORTABILITY | You have the right to obtain the Personal Data in a portable, and to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance. We will select the format in which we provide your copy. If you wish to exercise this right, please contact us at: privacy@cerve.com |
RIGHT TO WITHDRAW CONSENT/OPT OUT/OBJECT | When the lawful basis for processing your Personal Data is your consent, you may withdraw such consent at any time. This can be done by contact us at: privacy@cerve.com, however, for certain Personal Data processing, your rights can be exercised independently. For example, you may unsubscribe at any time from our mailing list using the "unsubscribe" link included in the message.<br><br>You further have the right to object to the processing of Personal Data, in the event the basis for processing is our legitimate interests. However, we will be permitted to continue the processing if our legitimate interests override your rights, or when processing is necessary to establish, exercise, or defend a legal claim or right.<br><br>We do not profile you in a manner that has a significant effect on you or other individuals, therefore there is not an opt-out option.<br><br>We do not "sell" or "share" information as most people would commonly understand that term. We do not, and will not, disclose your Personal Data in direct exchange for money or some other form of payment; however, we do share Personal Data for analytic and marketing purposes, including targeted advertising, when we promote our website, and the Services. In most cases we obtain Personal Data collected automatically from our website, through our use of cookies, and do not combine it with your actions on other websites, however, our third-party partners might do so, when providing analytic or advertising services to us.<br><br>If and to the extent applicable, you have the right opt-out of the "selling" or "sharing" of your Personal Data for "cross-contextual behavioral advertising", or "targeted advertising", often referred to as "interest-based advertising" as detailed under Section 5 above "Cookies & Similar Tracking Technologies".<br><br>In any event, please keep in mind that opt-out tools are limited to the browser or device you use because they work off your browser ID and device ID and, accordingly, you will need to opt-out on each browser and device you use. Your browser may save some information in its cookies and cache to maintain your privacy preferences. Clearing these may remove opt-out preferences, requiring you to opt-out again.<br><br>Last, you are able to install privacy-controls in the browser's settings to automatically signal the opt-out preference to all websites you visit (like the "Global Privacy Control"). We honor the Global Privacy Control, where applicable, subject to your jurisdiction, as a valid request to opt-out of the sharing of information linked to your browser.<br><br>Note you may have the right to authorize another person acting on your behalf to opt out (including by technical tools and opt out signals). |
RIGHT TO APPEAL OR LODGE A COMPLAINT | If we decline to take action on your request, we shall so inform you without undue delay as required under applicable laws. The notification will include a justification for declining to take action and instructions on how you may appeal, if applicable.<br><br>Under the EU you have the right to lodge a complaint with the supervisor authority or the Information Commissioner in the UK.<br><br>Under certain US states -- you have the right to appeal, in accordance with the procedures under such applicable laws as detailed below under Section 12 -- "Additional Specific Disclosures for Certain United States Residents". |
NON-DISCRIMINATION | Such discrimination may include denying a service, providing a different level or quality of service, or charging different prices. We do not discriminate our customers or users.<br><br>If you have any reason to believe our services caused you to discrimination, please contact us at: privacy@cerve.com |
Eligibility and Children Privacy
The Services are not intended for use by children (the phrase "child" shall mean an individual that is under the age defined by applicable law, which concerning the EEA is under the age of 16, and with respect to the US, under the age of 13), and we do not knowingly process children's information.
We will discard any information we receive from a user that is considered a "child" immediately upon discovering that such a user shared information with us. Please contact us at help@cerve.com, if you have reason to believe that a child has shared any information with us.
Additional Notice for US Residents
Residents of certain U.S. states (depending on the applicable state law, acting in an individual or household context and not in a commercial or employment context or as a representative of business), including California, Colorado, Connecticut, Virginia, and Utah, may have additional rights under applicable privacy laws and be entitled to additional disclosures.
Definitions under US Privacy Laws
"Personal Data" under applicable US privacy laws, generally means any information that is linked or reasonably linkable to an identified or identifiable individual (and usually does not include publicly available information that is lawfully made available from government records, or that a consumer has otherwise made available to the public; de-identified or aggregated consumer information; or information excluded from the states laws scope, such as: HIPAA, GBPA, non-profit entities, etc.)
"Sensitive Data" means data revealing racial or ethnic origin, religious beliefs, mental or physical health condition or diagnosis, sex life, sexual orientation, citizenship, or immigration status; The processing of genetic or biometric data for the purpose of uniquely identifying an individual; Personal Data collected from a known child; Precise geolocation data.
We are required to provide you with a clear and accessible privacy notice that includes the categories of Personal Data processed, purpose of processing, instructions for exercising consumer rights and appealing decisions, categories of Personal Data shared with third parties, categories of third parties with whom data is shared, and any sale of data or targeted advertising.
Categories of Personal Data & Categories of Third Parties
Under the paragraph "Data We Collect and Purpose of Collection and Use" of this Privacy Policy, we describe our collection and processing of Personal Data, the categories of Personal Data that are collecting and processing, and the purposes for which Personal Data is processed, stored or used.
Additionally, under the paragraph "Sharing Data with Third Parties" of this Privacy Policy, we detail and disclose the categories of third parties we share Personal Data with for business purposes. We will not collect additional categories of Personal Data or use the Personal Data we collected for a materially different, unrelated, or incompatible purpose without obtaining your consent.
"Sale" of Personal Data
Under US privacy laws, in principal, the term "sale" is referring to disclosing or making available Personal Data to a third-party in exchange for monetary or other valuable consideration, including for targeted advertising purposes. We do not "sell" information as most people would commonly understand that term, we do not, and will not, disclose your Personal Data in direct exchange for money or some other form of payment however, subject to the definition of the term "Sale" under US privacy laws, we may "sell" the following categories of Personal Data when we use cookies or other third-party advertising services:
Identifiers -- online identifiers such as IP and Cookie ID
Internet and electronic network activity information -- such as your engagement with our Website and ads
Geolocation data - derived from IP (country level)
Consumer Rights
Residents of certain U.S. states, including Colorado, Connecticut, Virginia, and Utah, may have additional rights under applicable privacy laws, subject to certain limitations, which may include:
Access - the right to confirm whether we are processing their Personal Data and to obtain a copy of their Personal Data in a portable and, to the extent technically feasible, readily usable format.
Delete - the right to delete their Personal Data provided to or obtained by us.
Correct - the right to correct inaccuracies in their Personal Data, taking into account the nature and purposes of the processing of the Personal Data.
Opt-Out - to opt out of certain types of processing, including: (i) to opt out of the "sale" of their Personal Data; (ii) to opt out of targeted advertising by us; and (iii) to opt out of any processing of Personal Data for purposes of making decisions that produce legal or similarly significant effects.
The paragraph "Your Rights Under Privacy Protection Laws" provides additional information regarding your principal rights.
Exercising Your Privacy Rights
You may submit a request to exercise most of your privacy rights under U.S. state privacy laws by contacting us at: privacy@cerve.com
When you submit a request, we will take steps to verify your identity and your request by matching the information provided by you with the information we have in our records. In some cases, we may request additional information to verify your identity, or where necessary to process your request. If we are unable to verify your identity after a good faith attempt, we may deny the request and, if so, will explain the basis for denial and how to remedy any deficiencies, where applicable.
To exercise your right to opt-out of the "sale", you may use the cookies preference management tool on our Website to change your preferences and opt-out of cookies.
Authorized agents may initiate a request on behalf of another individual by contacting us at privacy@cerve.com. Authorized agents will be required to provide proof of their authorization and we may also require that the relevant consumer directly verify their identity and the authority of the authorized agent.
If we decline to take action on your request, we shall so inform you without undue delay, within the timeframe set out under applicable law. Our notification will include a justification for declining to take action and instructions on how you may appeal. Within the timeframe set out under applicable law of our receipt of your appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If the appeal is denied, you may submit a complaint to the applicable authority or Attorney General of your jurisdiction.
